Resume

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CORE CAPABILITIES

  • Proven success in competitive opportunity pursuit and proposal writing
  • Fearless senior-level professional, confident in nurturing C-suite relationships
  • Exceptional traditional and digital brand marketing and communication expertise
  • Effective business planning, budgeting, and P/L management
  • Positive team mentor and respected organizational leader
  • Skilled technical and functional project management
  • Effective team leader with a knack for eliciting superior results from each contributor
  • Exceptional communicator with significant experience as a liaison between business and tech
  • Highly organized and energetic performer who knows how to get things done

WORK EXPERIENCE

OWNER                        Knot Linda Designs             JUN 2018–PRESENT

  • Founded small business that designs and makes unique jewelry and accessories | knotlinda.com
  • Managed start-up activities; developed branding, marketing, and merchandising strategies
  • Established and maintain e-Commerce site; manage festival / fair vendor participation

CLIENT SERVICES DIRECTOR      Daniels Associates, Inc.       DEC 2014–MAR 2018

  • Developed and managed BTB client accounts and staffing engagements for IT consulting firm
  • Evaluated project opportunities, identified solutions, and created proposals/RFP responses
  • Built close relationships with State and Local government officials and technology leaders
  • Conducted competitor research, managed sales pipeline, and served as Salesforce CRM admin

SENIOR PROJECT MANAGER  Indiana Health Information Exchange  JAN 2014—NOV 2014

  • Led technical implementation projects with partner hospitals and providers, including health information system integration with Indiana’s innovative health information exchange
  • Led IHIE proposal team for response to Arizona Health Exchange RFP, with responsibility for coordinating integrated technical and clinical inputs and crafting cohesive proposal

IT FUNCTION MANAGER         Cummins Inc.     MAR 2010—JAN 2014

IT Manager – Global Supply Chain, Cummins Emission Solutions (2 years)

  • Managed complex projects such as major Oracle ERP upgrades, Business Intelligence, Siebel CRM
  • Supported Sales & Marketing, Finance, and Supply Chain functions
  • Technology liaison for innovative Synchronized Business Planning design and roll-out

Functional Excellence Manager, Global Corporate IT (2 years)

  • Identified common challenges and implemented standard processes
  • Facilitated consistent IT planning and portfolio management across business unit stakeholders
  • Created and delivered corporate planning and budget guidance / training to global IT function

CONSULTANT                    Self-Employed           FEB 2007— MAR 2010

Cummins Engagement:  IT Functional Excellence Consultant (2 years)

  • Served on 6 Sigma team that gathered & analyzed global data pertaining to IT projects, staffing, budgets & spend; conducted Voice of the Customer interviews to capture existing practices
  • Documented & communicated best practices for enterprise IT Program/Project Management

Other Engagements (1 year) 

  • Provided business planning, marketing & brand management consulting to startup IT company
  • Managed competitive proposal development for California IT government contractor

DIRECTOR/GM/PRESIDENT     Indiana Interactive LLC    MAR 1998—FEB 2007       

NIC DIVISION PRESIDENT & GM, LOGO Indiana (1 year)

  • Developed business and marketing plans, and successfully launched Local Government business unit
  • Managed operations and staff responsible for creating and supporting government services
  • Nurtured agency relationships, presented at many events, and negotiated contracts

MARKETING MANAGER & OPERATIONS DIRECTOR, IN.gov (1 year)

  • Led IN.gov operations for incumbent vendor during State contract re-bid
  • Wrote and edited significant portions of winning bid for state portal contract
  • Developed and delivered marketing training sessions for other NIC state portals

DIRECTOR OF MARKETING, IN.gov (4 years)

  • Developed annual business plan & budget; managed team responsible for portal development & growth, including oversight of brand strategy, graphic design, and public relations to drive adoption
  • Delivered measurable results; over 2-year period, monthly traffic grew from 25 million to 51 million
  • Presented and gave demonstrations at local events and national conferences
  • Contributed to NIC corporate sales efforts and drafted submissions for award-winning sites

NIC DIRECTOR – LOCAL GOVERNMENT, CivicNet & IN.gov (2 years)

  • Directed CivicNet operations, including business planning and budgeting, marketing/ branding planning, customer engagement, and staff hiring / training
  • Forged collaborative alliances with agencies aimed at innovation in e-government services

EXECUTIVE PROJECT DIRECTOR, IN.gov (1 year)

  • Assumed executive leadership of troubled software project for Indiana Secretary of State
  • Directed 12-person team that successfully delivered back-office system and Web front-end solution

ADDITIONAL PROFESSIONAL EXPERIENCE

National Marketing Coordinator Leading HVAC Corporation
Graphic Designer & Copywriter Freelance, project-based
Advertising Director Wholesale flooring distributor
Account Executive Advertising agency
Reporter Freelance, assignment-based

EDUCATION

Indiana University—Purdue University at Indianapolis (3.5 GPA)
Informatics & Journalism Majors